REQUEST & SERVICE TERMS

Request terms

The stages of a transfer request, the information to review and the conditions to agree before booking.

Scope of this website

These terms describe the transfer inquiry process. Operator legal details and jurisdiction remain pending in the legal notice. The site is not currently a payment checkout. Submitting the form requests availability and a quotation; it does not purchase transport, reserve a vehicle or guarantee acceptance.

Legal notice

Advance notice and accurate details

Requests must be submitted at least 48 hours before pickup, measured using the selected pickup time zone. Provide accurate addresses, traveler and luggage counts, flight details where useful and contact information. The website may reject invalid, excessively large or abusive requests. Manual address entry is available when suggestions do not locate the meeting point.

Quotations

An indicative quotation is tied to the selected route, date, currency, passenger count and time of issue. It does not reserve a vehicle, and quotations may expire. A final service quotation must state the actual operator, complete mandatory charges and any optional extras before acceptance.

Acceptance and confirmation

A request reference acknowledges receipt only. Before a commercial booking is accepted, the operator must provide its identity, service specification, total price, meeting instructions, luggage and passenger allowance, waiting rules and cancellation conditions. A separate confirmation identifies the agreed journey. Unverified capacity, exact vehicle models and worldwide availability are not guaranteed.

Payment

No online payment or card collection is enabled on this website. Do not send card numbers or financial credentials in the form. Future payment methods, authorization timing, security arrangements and receipts must be explained separately before payment is introduced.

Changes, cancellation and waiting

An unconfirmed request carries no booking cancellation charge. Confirmed journeys follow the terms disclosed before acceptance, subject to mandatory law. Changing the route, timing or passengers may change price or availability. Flight monitoring, meet and greet and included waiting apply only when expressly included. No-show and additional waiting charges must be disclosed in advance.

Cancellation terms

Responsibilities and complaints

Keep the agreed confirmation and arrive at the specified meeting point. Contact the identified operator about delays or problems using the confirmation details. Nothing here excludes mandatory rights or liability that applicable law does not allow to be excluded. A complaint process, governing jurisdiction and direct business contact must be finalized with the operator’s registered details.

Customer support
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Last updated October 4, 2026.